Because They Deserve the Best!
Best Selling
Frequently asked questions
Q: Is it safe to shop on DROPSATE?
A: Absolutely! We use SSL encryption and Shopify’s secure payment processing to ensure your data is 100% protected.
Q: What is your return policy?
A: You can return eligible items within 30 days of receiving them — no stress, no hassle!
At DROPSATE, we make returns quick and easy, so you can shop with total confidence. 🐾
Q: When will I get my order?
A: Orders are processed within 1–3 business days and delivered within 5–13 business days depending on your location.
Once your order ships, you’ll receive a tracking email with your delivery details.
Q: Are your materials pet-safe?
A: Yes — all materials are non-toxic, pet-safe, and tested to ensure maximum comfort and durability for your furry friends.
Q: How much does shipping cost?
A: Shipping is always free across the United Kingdom — no minimum order required. 🎉